Thomas Direct is the team to talk to when you need direct and on-going contact with your client base.

Purifying your database can save thousands of dollars in wasted postage and literature. Follow-up calls can increase campaign response by up to 30 percent.

We have the team and the resources to manage your customer contact needs so you don’t have to divert your staff from vital but non-core business such as:

• Database generated customer follow-up
• Segmented list work or data purification
• Following up lapsed customers for reminders, such as subscriptions and renewals
• Demonstrating a commitment to customer relationship management
• Market Research Surveys