Thomas Direct clients can rest assured that their telemarketing campaign will run to the highest standards.

Clients are welcome to visit ‘their’ Thomas Direct telemarketing team to check on progress or provide campaign specific training.

Our services are thoroughly audited each month. Click here to see samples of the comments we receive all the time from our customers.

In addition to our 'open door' policy, we meet the requirements of the rigorous Quality Assurance Certification Program. We have been QA certified since 1997 and a Queensland Government accredited supplier since 1999.

Thomas Direct is also a member of the following professional organisations:

• Australian Direct Marketing Association
• Australian Teleservices Association
• Fundraising Institute of Australia
• Gold Coast Tourism Bureau
• The Institute of Business Leaders