Australia’s leading specialist in charitable lottery and donor strategy telefundraising for not-for-profits.

You have the fundraising strategy.

We have the people, processes and resources to make it happen.

We work with established not-for-profit organisations who understand the positive impact that ethical telemarketing can have to their fundraising strategy.

Our clients include:

  • Volunteer-Based Clubs
  • Hospitals & Health Care
  • Research Foundations
  • Membership Organisations
Find out more about our approach to telefundraising

Why are we the choice of so many Australian Not for Profits?

  • Australia-based

    All 300+ staff are located at our headquarters on the Gold Coast. All staff are working in (or within a couple hours) of your time zone and can speak English, fluently.

  • Average age

    The average NFP supporter is 56 years old. Our average staff age is 51 years old. In an industry that should be based on relationships, it’s important that staff can build rapport quickly and easily with your supporters.

  • Since 1987

    When you do something for this long, you get very good at it! Thomas Direct is a family owned and operated business with a lot of experience.

Services We Provide to Not for Profits

Services designed to match the requirements of NFPs:

  • Charitable Lotteries/Raffles
  • Donor Work
  • Donor Retention
  • Bequests
Thomas Direct does not provide telefundraising consulting services. However, we are strategically aligned with Australia’s leading NFP fundraising consultants, Aspire Non Profit Consulting. How can we help your NFP?

What do the supporters we call say about Thomas Direct?

  • I just wanted to send a compliment to one of your call centre staff, Jeff. He took my donation for a $15 book of tickets in the 252 draw. He was extremely helpful and friendly when speaking even when I changed my mind twice, he is an asset to your organisation.

  • Thanks very much… the service and assistance provided by Frances was first class and very professional. I thank her for the help I received.

  • I am very aware of how valuable the right employee is to a company and how much damage the wrong one can do. I would like to pass on my congratulations to your organisation for being astute enough to hire someone of such high calibre as Colin.